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Abdulla, H S (2016) An investigation on the causes and remedial measures on the delays in the construction industry in the Kingdom of Bahrain, Unpublished PhD Thesis, School of Engineering and Built Environment, Glasgow Caledonian University.

Alrashed, F A (2015) Design and application of zero-energy homes in Saudi Arabia, Unpublished PhD Thesis, School of Computing, Engineering and Built Environment , Glasgow Caledonian University.

Callaghan, N (2013) Alignment of house buyer and house builder opinions in the delivery of energy efficient homes in Scotland, Unpublished PhD Thesis, School of Computing, Engineering and Built Environment , Glasgow Caledonian University.

Charles, A (2012) Factors affecting the transformation of existing (no-fines concrete) dwellings to low carbon homes, Unpublished PhD Thesis, , Glasgow Caledonian University.

Endut, I R (2008) Framework for minimising time overruns of Malaysian construction projects, Unpublished PhD Thesis, School of the Built and Natural Environment, Glasgow Caledonian University.

English, J (2007) The development of women in the South African construction workforce in terms of employment, training and skills acquisition, Unpublished PhD Thesis, , Glasgow Caledonian University.

Graig, N (2007) The prevailing trends of defects and snagging in new homes in the UK, Unpublished PhD Thesis, , Glasgow Caledonian University.

Hare, W J (2006) Integration of health and safety planning in construction project management through the development of a best practice gateway model, Unpublished PhD Thesis, , Glasgow Caledonian University.

Leblanc, H (2012) Knowledge mapping and process modelling to develop a sustainability-related knowledge management strategy for Scottish housing association planned works, Unpublished PhD Thesis, , Glasgow Caledonian University.

Lee, C C (2007) Developing an appropriate methodology for matching project team's knowledge with client's project requirements in refurbishment projects, Unpublished PhD Thesis, School of Built and Natural Environment, Glasgow Caledonian University.

Lowe, J (1993) Construction productivity: an input-output approach , Unpublished PhD Thesis, , Glasgow Caledonian University.

Magdub, R H (2006) Application of the lump sum turnkey contracts in Libyan civil law with reference to English law and international practice, Unpublished PhD Thesis, School of Law and Social Sciences, Glasgow Caledonian University.

McGibbney, L J (2012) Better regulation of construction activity through data modelling, Unpublished PhD Thesis, , Glasgow Caledonian University.

McNairney, F (2012) Using images to overcome communication hurdles posed by foreign site operatives, Unpublished PhD Thesis, School of Engineering and the Built Environment, Glasgow Caledonian University.

  • Type: Thesis
  • Keywords: communication; foreign labour; health and safety; interview; qualitative analysis; recession; site operatives; UK
  • ISBN/ISSN:
  • URL: https://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.572806
  • Abstract:
    Despite the economic recession there is still demand for foreign labour in the UK construction industry. This presents many construction management problems, not least is the communication barrier. Some research examining the extent of the language barrier within the construction industry has been undertaken. Several of these studies have advocated the use of images as a means of communicating with site operatives who have little English. Other studies have actively created communication material for use in site health and safety communications. The author's research contributes to this existing body of research by exerting a stronger focus on the source -channel - delivery. Furthermore, the research was unique in that it addressed the contribution that the presenter of the communication exerted on the audience, in terms of knowledge gain and perception. The aims of the research were: to determine how images currently used within the industry are understood by site operatives of varying cultural background and language proficiency; ~ how comprehension of site specific information following an induction using images compares to inductions without images; and how the presenter of site inductions can influence audience perception and knowledge gain. An exploration into the nature and extent of the communication problem was conducted via interviews and site visits. A series of tests were then developed and piloted before '? conducting preliminary comprehension testing. Observations of site inductions were then undertaken to assess presenter credibility. Feedback from site operatives was elicited using a likert scale. Finally, knowledge gain was assessed by asking operatives open questions regarding site specific information. Qualitative analysis highlighted that health and safety images currently in use are often misinterpreted by non English speaking operatives, but, simple design changes can drastically alter comprehension toward the intended meaning. The credibility assessment method indicated that it was sensitive enough to differentiate between differences in credibility, but further development of the instrument is required. The final stage of analysis revealed that more information was transmitted to receivers when using pictorial inductions compared with text based inductions.

Meldrum, A (2009) Measuring worker engagement as an aspect of health and safety performance in the construction industry: towards a best practice tool, Unpublished PhD Thesis, School of Engineering and the Built Environment, Glasgow Caledonian University.

Morrow, S (2012) Balancing a safer and healthier frame to designing: A grounded theory, Unpublished PhD Thesis, , Glasgow Caledonian University.

Odeyinka, H. A. (2003) The development and validation of models for assessing risk impacts on construction cash flow forecast, Unpublished PhD Thesis, School of the Built and Natural Environment, Glasgow Caledonian University.

Rostami, A (2015) Risk management in small and medium enterprises in the UK construction industry, Unpublished PhD Thesis, School of Engineering and Built Environment, Glasgow Caledonian University.

Rostron, J (2021) Improving access design considerations in buildings and services for people with disabilities, Unpublished PhD Thesis, , Glasgow Caledonian University.

Saka, N (2013) The impact of foreign direct investment on the construction sectors of Africa, Unpublished PhD Thesis, , Glasgow Caledonian University.

Shehu, Z (2008) The framework for effective adoption and implementation of programme management within the UK construction industry, Unpublished PhD Thesis, , Glasgow Caledonian University.

Sulaiman, N F (2002) The development of a dual phase approach to embracing a total quality culture in the Malaysian construction industry, Unpublished PhD Thesis, , Glasgow Caledonian University.

Suresh, S (2006) Knowledge capture in small and medium enterprises in the UK construction industry, Unpublished PhD Thesis, , Glasgow Caledonian University.

Takim, R (2005) A framework for successful construction project performance, Unpublished PhD Thesis, , Glasgow Caledonian University.

Tong, M K L (2011) The management of inter-organisational relationships and project based learning, Unpublished PhD Thesis, School of Engineering and Built Environment, Glasgow Caledonian University.

Trushell, J M (2010) A history of the quantity surveying profession in scotland to the late-twentieth century, with special reference to john dansken & purdie, chartered quantity surveyors, Unpublished PhD Thesis, , Glasgow Caledonian University.

Yfanti, S (2015) An investigation of critical success factors for the creation of clusters within micro companies working in the construction sector, Unpublished PhD Thesis, Department of Business Management, Glasgow Caledonian University.